Dimpleknowe Mill Terms & Conditions

The weekly letting period is from 4pm Saturday to 10am the following Saturday.

A £100 non-returnable deposit per week booked is payable at time of booking. The balance should be paid 4 weeks before your holiday begins. We DO NOT send out reminders for this and if the balance is not received on time we will assume you are cancelling your booking and we reserve the right to re-let the property.

In the case of a cancellation after the balance has been paid, I will refund the balance only if I can re-let the property for the period of your booking. If I am unable to let the property, the balance will be non returnable.

Electricty IS NOT included in the price, but meter readings are recorded on arrival and on departure, so that you only pay for what you use. Generally, a £20 per week allowance of gas (for the central heating and hot water) is included in the price - this should be more than enough for most visitors, as the cottage has an energy efficient condensing boiler. If however you go over this allowance, you will be charged at cost. Please note that for the summer season - 29th June to 31st August, and for short breaks at any time of the year, the heating allowance is reduced to £15 per week.

Wi-Fi Broadband access is available in the Mill free of charge. However we cannot be held responsible for any failure of the service which is outwith our control, nor can we provide technical support to get your computer connected to it. Instructions are provided for connecting PC's runnning Windows XP & Vista to the service.

The maximum occupancy for the property is 6 persons, with the exception of a baby which will be sleeping in the cot. I would appreciate no more than 6 visitors at any one time. Also, we are sorry, but the property is unsuitable for children under the age of 8 years old.

Pets are not permitted in Dimpleknowe Mill.

Dimpleknowe Cottage Terms & Conditions

The weekly letting period is from 4pm Saturday to 10am the following Saturday. From June 27th 2014 this will change to 4pm Friday to 10am the following Saturday.

A £100 non-returnable deposit per week booked is payable at time of booking. The balance should be paid 4 weeks before your holiday begins. We DO NOT send out reminders for this and if the balance is not received on time we will assume you are cancelling your booking and we reserve the right to re-let the property.

In the case of a cancellation after the balance has been paid, I will refund the balance only if I can re-let the property for the period of your booking. If I am unable to let the property, the balance will be non returnable.

Electricity IS NOT included in the price, but meter readings are recorded on arrival and on departure, so that you only pay for what you use. Logs can be supplied for use in the open fire at an extra cost.

Well behaved pets are welcome in Dimpleknowe Cottage. Dogs are charged at the additional rate of £20 per dog per week.

General Terms, Conditions & Information for Both Properties

All bed linen is supplied and included in the booking fee. Bath and hand towels can be supplied for an extra charge of £6 per person, per week. A cot is provided in both properties, but please bring your own linen for this if you require the use of it.

All necessary household sundries are provided in the cottages, including 1 roll of loo roll per toilet, washing-up liquid, dishwasher tablets, kitchen paper, tea towels and bath mats.

Please tell me if there are any damages or breakages. I understand that these things can happen, and will do my best to sort any problems out with minimal cost to you.

Your cottage will be thoroughly cleaned before you arrive, but please try and ensure that when you leave, it is as clean and tidy as possible. This is very much appreciated.

The landlord bears no responsibility for: i) accident or injury to persons using the cottages, nor to their property; ii) illness or injury arising from any cause whatsoever.

We recommend that all visitors to either property take out holiday insurance to cover themselves in the event of illness or accidents etc.

Please make all cheques payable to Mrs M A J Cameron and send to M A Jane Cameron, Dimpleknowe, Lilliesleaf, Melrose, TD6 9JU.